Residents living on Silver Birch Close in Little Stoke are the latest to complain about the ‘chaos’ of the council’s green bin charging policy after they failed to receive their scheduled green bin collections since the bin tax kicked in on 31st March.
Carol Mason of Silver Birch Close in Little Stoke said:
"Our experience tells us that South Gloucestershire Council's green bin charging policy is in chaos. Households are paying the £36 bin tax, but are still not having their bins collected as scheduled.”
Fellow Silver Birch Close resident Hilda Atkinson added:
“We should be receiving some form of compensation or refund for the fact that we are not receiving the service which we have paid for, but we won't hold our breath. The council should have left the green bin collection service as it was, rather than introduce the chaos that it has."
Stoke Gifford Conservative Councillor Keith Cranney said:
"It's utterly unacceptable that, despite forking out for this punitive bin tax, residents have not had their green bin waste collected on either of the last two collection cycles as scheduled. It beggars belief that the council seems to be making it as difficult as possible for households to do the right thing and recycle their waste. This new ‘service’ is a complete shambles and households paying the bin tax are being ripped off.”